FAQ



What forms of payment does Haiya accept?

Cash and all major credit cards as well as Cash App, Venmo, Apple Pay and Chase quick pay.

Does Haiya have a cancellation or waitlist?

Yes

When does Haiya’s book open up?

Haiya’s appointments are booked one month out starting on the 1st of the month prior (Example: July appointments open up on June 1st) all appointments are first come, first serve!

What about men and children?

Haiya loves His Curls and Kids Curls too! Kids must be 3 or older, and able to sit still throughout the 1 hour process.

Can I wear my hair straight after a cut by Haiya?

Haiya’s cuts are meant to be worn curly, but your cut will still look great if you decide to straighten it!

Does Haiya cut my texture?

Yes! Haiya works with all hair types and textures.

How long does an appointment with Haiya usually take?

1-3 hours depending on the service
1 to 1.5 hours for curly cut
3 hours for cut and color

What does a cut by Haiya include?

Consultation, detox, curly cut, wash, deep condition, style, and education on how to maintain your curls.

Does Haiya offer consultations?

Each client receives a consultation at the beginning of their appointment and information on care and maintenance at the end!

What’s the best way to book an appointment with Haiya?

Please include which city you would like to book for, what service you would like to book for and your availability Tuesday through Saturday 10am to 6pm.

What’s the best way to contact Haiya?

Click here to book/email

Does Haiya sell products?

Yes Haiya sells products and also provides education in which products to use and stay away from.

Can I just book for color?

Haiya requires a curly cut with every color service. Unless you have had a cut by Haiya within the last 3 months we will not book you for color alone.