Policies


hair rules

Before Appointment

Hair MUST be in NATURAL STATE
PLEASE NO:
- Twist outs
- Braid out
- Blow outs
- Pony Tails
- Headbands
Come in with your curls in a wash and go, air dried, detangled, and little to no product. Please be advised there will be an extra charge or reschedule if hair isn’t in its natural state.
hair rules

Running Late

Haiya has a 15 minute grace period, anything after that will have to be rescheduled with a cancellation fee. Please notify us.
cancellations

Photography

Yes to PHOTOS, no recording unless
approved by Haiya before hand.
 
latness

Cancellations

All cancellations or rescheduling must be
done at least 48 hours before your appointment. You can email or text to
cancel or reschedule.
suite rules

Bringing Guests

Guests are welcome, but the space is quaint and seating is limited! Use best judgment.
no shows

No Shows

Now, you know better!